Agreements and policies
Everything you may be asked to agree to on Ionyx, in plain words. Each one starts with a short version.
These are final drafts waiting for medical and legal review. They are not in force yet.
For patients
- Terms of use Version 2026-10-28
- Not for emergencies: what Ion is and isn't Version 2026-10-27
- Video visits Version 2026-10-27
- AI note helper Version 2026-10-27
- Family, helpers and children Version 2026-10-28
- Payments, cancellations and refunds Version 2026-10-28
- Using de-identified information to improve Ionyx Version 2026-10-28