Emergency? If you think you or someone else may be in danger, call your local emergency number now (919 in The Bahamas). Do not wait for a symptom check.

Developed by doctors

Not feeling well?
Know what to do next.

Answer a few simple questions about how you feel. In about five minutes, Ionyx tells you whether home care is enough, when to see a doctor or when to get help now.

About 5 minutes Your answers stay private For yourself or a loved one

Ion, your symptom checker

Hi, I'm Ion. What's going on today?

Tap what fits best to start. You can add more on the next screen.

Not a diagnosis. Guidance on what to do next.How it works

How it works

Three steps from "something feels wrong" to a clear next step

Tell Ion what's wrong

Tap what's bothering you or say it in your own words. Ion asks when it started and how bad it is.

Answer a few questions

Simple, one-tap questions, like a careful doctor would ask. Warning signs are always checked first.

Get your next step

See how soon you need care and why, then book a visit with a provider if you need one.

Your result

One clear answer: how soon you need care

Every check ends with one of four care levels, the reasons behind it and the warning signs to watch for. You also get a report you can show any doctor.

  • Home careRest and watch how you feel, with clear signs to look out for.
  • See a doctor soonBook a routine visit in the next few days.
  • Be seen todayA clinician should check you today, even if you feel a bit better.
  • EmergencyGo to the emergency department now or call your emergency number.

After your check

From guidance to care, in one place

Book a visit

See licensed providers who fit your result, with open times you can book right away.

Your doctor gets the full picture

Your provider receives a clear clinical summary before you arrive, so the visit starts where you left off.

Message your provider

Ask questions and share photos securely before and after your visit.

Why Ionyx

Careful by design, because your health is not a guessing game

Warning signs always come first

Built-in safety checks flag emergencies, such as stroke signs or a rash that won't fade, no matter what else you answer.

Developed by doctors

Questions and care levels are designed and tested by practising clinicians and checked against real visits.

Private and secure

Your answers are encrypted and seen only by you and the provider you choose to book with.

For healthcare providers

Meet patients who arrive prepared

Bookings come with a structured clinical summary. Manage your hours, visits and patient messages in one place.

Join as a provider Provider login

Common questions

Is this a diagnosis?

No. Ionyx helps you decide how soon to get care and lists possible causes to discuss with a clinician. Only a clinician can diagnose you.

Can I check for my child or a parent?

Yes. Choose "someone else" at the start. Ion then asks questions that suit their age.

Who sees my answers?

You and the provider you book with. Read our Privacy Policy for the details.

What if it's an emergency?

Don't use the checker. Call your local emergency number or go to the nearest emergency department straight away.

Not sure what to do? Start here.

It takes about five minutes. You can stop at any time.

Check your symptoms
Check your symptoms